Frequently Asked Questions

What services do you offer?

We offer emergency towing, roadside assistance (fuel delivery, tire change, jump starts), long-distance towing, and vehicle transportation services.

What areas do you serve?

We serve the entire DFW Metroplex, including Arlington, Dallas, Fort Worth, Grand Prairie, Plano, Irving, Mesquite, Garland, Frisco, Lewisville, and surrounding areas.

How can I book a service?

You can book a service through our website by filling out the booking form or calling our 24/7 hotline at +1 (817) 217-0641.

Are your services available 24/7?

Yes! We are available 24 hours a day, Sunday to Friday, and Saturdays from 2 PM to Midnight.

What forms of payment do you accept?

We accept cash, credit/debit cards, and mobile payment options like PayPal and Venmo.

Do I need to be present when the tow truck arrives?

Ideally, yes. However, if you're unable to be present, make sure to leave clear instructions with your location and the condition of the vehicle so our driver can assist you accordingly.

Do you offer insurance for vehicle transport?

Yes, all of our vehicle transport services are covered by insurance to ensure your vehicle is protected during transit. Please contact us for more details.

Can I track my tow service in real-time?

We are working on a real-time tracking feature that will be available soon. For now, our dispatch team will keep you updated on the status of your tow.